Extension User Features

 · Answer Calls

· Hold

· Transfer

· View Extension Presence

· View Company Contacts

· Visually Park and Retrieve Calls

· View Call Queues and Agent Availability

  · On Device

· Mobile App Phone (Android and iOS)

· Web App (Chrome)

· Web Portal

· Attendant Console

  · Customer Portal

· Web Phone

  · Anonymous Call Rejection

· Selective Call Rejection

· Whitelist

· Blacklist

· Always

· Busy

· No Answer

· Not Reachable

· Find Me Follow Me

· Barge

· Listen

· Whisper

· Dynamic Park

· Static Park

· Single Button Park and Retrieve with Light Indicator

· Barge

· Listen

· Whisper

· Barge

· Listen

· Whisper